Return Policy

At Teleworld Communication, we aim to provide the best products and services to our customers. However, if you are not completely satisfied with your purchase, we are here to help. Please review our return policy below:

1. Eligibility for Returns

• Items can be returned within 14 days of the delivery date.
• The product must be in its original condition, unused, and in the original packaging, with all accessories, manuals, and other components included.
• Proof of purchase (e.g., receipt or order number) is required for all returns.

2. Non-Returnable Items

The following items are not eligible for return:

• Items damaged due to misuse or mishandling.
• Items without original packaging or with missing components.
• Digital products, software, or services once delivered or accessed.

3. Return Process

To initiate a return, please follow these steps:

• Contact our customer support team at [support@teleworldcommunication.com] with your order number and reason for return.
• Our team will guide you through the process and provide a return authorization number (RAN) and return address.
• Pack the product securely in its original packaging and include all accessories and proof of purchase.
• Once we receive the returned product and inspect its condition, we will process your refund or exchange.

4. Refund Policy

• Refunds will be processed within 7-10 business days of receiving the returned item.
• Refunds will be credited to the original payment method used during the purchase.
• Shipping fees are non-refundable, unless the return is due to an error on our part.

5. Exchanges

• If you receive a defective or damaged item, we will replace it free of charge.
• If you wish to exchange a product for a different model, you may do so by contacting customer support. Please note that additional charges may apply if the new item is of higher value.

6. Shipping Costs

• Customers are responsible for covering the return shipping costs unless the item was received defective or due to our error.

7. Contact Us

If you have any questions or concerns about our return policy, feel free to contact us at:

Email: info@teleworldcommunication.com
Phone:+92 321 9492986